Future Fit Training

Professional Certification & Skills • United Kingdomwww.futurefit.co.uk

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

58/100

−22.3 vs. last month4.50 ★ average rating · 604 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#106of 281

Top 38% · Upper Half

#1 (best)#281 (worst)

#104Peer

#105Peer

#106This company

#107Peer

#108Peer

Overall Customer Sentiment

Above Average

91% of reviews positive, 8% negative

91%

positive

Positive91%
Neutral0%
Negative8%

Sentiment Balance

Covering October 2024 — 17 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

22.8%

Product Quality

18.5%

Loyalty

16.5%

Onboarding

10.1%

Pricing

8.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100

27/100

signal score

•Built from a negative-review share of 8.4% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

78.6%

4★

9.9%

3★

1.7%

2★

2.8%

1★

7.0%

Based on 604 analyzed reviews. Sentiment is slipping: 71.4% of reviews in the last three months were positive, compared with 82.8% in the three months before that.

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