Customereye

FurrowsGroup

Automotive & Mobilitywww.furrows.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 485 days (about 6.3 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

77/100
−9.6 vs. last month4.69 ★ average rating · 100 reviews
77/100 from 100 reviews over 15 months, moderate confidence.

Automotive & Mobility average: score 63.7, rating 4.29 stars, reply rate 39.2%, over 2,781 ranked companies · benchmark 16 Oct 2026

Score

77.2

Industry average 63.7

13.5 above average

Rating

4.69

Industry average 4.29

0.40 above average

Reply rate

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Industry average 39.2%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#543of 2781 ranked in Automotive & Mobility
Top 20% · Top Tierdown 192 from last month
#1 (best)#2781 (worst)
#541Peer
#542Peer
#543This company
#544Peer
#545Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

79% of reviews positive, 19% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering September 2026 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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Response Speed
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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