Eurocamp

Flight & Hotel Booking • United Kingdomwww.eurocamp.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

67/100

+9.3 vs. last month4.58 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Flight & Hotel Booking companies

#50of 225

Top 22% · Top Tier

#1 (best)#225 (worst)

#48Peer

#49Peer

#50This company

#51Peer

#52Peer

Overall Customer Sentiment

Category Leader

83% of reviews positive, 16% negative

83%

positive

Positive83%
Neutral1%
Negative16%

Sentiment Balance

Covering December 2024 — 23 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 4% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

26.2%

Onboarding

16.5%

Product Quality

13.5%

Loyalty

12.1%

Communication

9.4%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 3.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM28/100

28/100

signal score

•Built from a negative-review share of 24.0% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

77.3%

4★

12.0%

3★

4.7%

2★

3.5%

1★

2.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.5% of reviews in the last three months were positive, compared with 92.9% in the three months before that.

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