Based on public reviews and response behavior.
600 reviews over 1,270 days (about 14 per month). Busiest month: 9% of reviews.
Construction & Industrial average: score 66.0, rating 4.56 stars, reply rate 45.4%, over 1,926 ranked companies · benchmark 11 Oct 2026
Score
58.1
Industry average 66.0
7.9 below average
Rating
3.61
Industry average 4.56
0.95 below average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 35% negative
Covering August 2024 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,926 ranked companies in Construction & Industrial (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.154 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.145). Review the worst months in the trend data to identify specific operational or product issues.
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