Based on public reviews and response behavior.
100 reviews over 1,919 days (about 1.6 per month). Busiest month: 71% of reviews — one month dominates this sample. Languages: en 91%, fr 5%, de 3%.
Sports & Fitness average: score 63.4, rating 4.32 stars, reply rate 31.0%, over 1,493 ranked companies · benchmark 20 Oct 2026
Score
15.7
Industry average 63.4
47.7 below average
Rating
1.03
Industry average 4.32
3.29 below average
Reply rate
—
Industry average 31.0%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
16% of reviews positive, 84% negative
Covering January 2021 — 71 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,493 ranked companies in Sports & Fitness (benchmark 20 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.603 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 15.7 sits in the bottom quarter of about 1,500 ranked Sports & Fitness companies (25th percentile: 55, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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