Customereye

Craft56°

Food & Beveragewww.craft56.co.uk

Review data last updated .

Based on public reviews and response behavior.

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96 reviews over 2,869 days (about 1 per month). Busiest month: 18% of reviews. Languages: en 100%.

Overall Score

52/100
−33.3 vs. last month4.38 ★ average rating · 96 reviews
52/100 from 96 reviews over 13 months, limited confidence.

Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,957 ranked companies · benchmark 13 Oct 2026

Score

52.3

Industry average 61.8

9.5 below average

Rating

4.38

Industry average 4.22

0.16 above average

Reply rate

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Industry average 32.8%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2259of 2957 ranked in Food & Beverage
Top 76% · Bottom Tierdown 45 from last month
#1 (best)#2957 (worst)
#2257Peer
#2258Peer
#2259This company
#2260Peer
#2261Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

79% of reviews positive, 19% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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