Burkedecor

Home & Living • United Stateswww.burkedecor.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

22/100

+21.5 vs. last month1.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#669of 675

Top 99% · Bottom Tier

#1 (best)#675 (worst)

#667Peer

#668Peer

#669This company

#670Peer

#671Peer

Overall Customer Sentiment

Below Average

25% of reviews positive, 75% negative

25%

positive

Positive25%
Neutral0%
Negative75%

Sentiment Balance

Covering December 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.3%

Communication

15.5%

Customer Support

14.0%

Loyalty

13.5%

Pricing

10.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 22.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH61/100

61/100

signal score

•Built from a negative-review share of 51.3% across this company's analyzed reviews.
•45 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.5avg rating

5★

11.3%

4★

1.8%

3★

0.7%

2★

2.3%

1★

83.8%

Based on 600 analyzed reviews. Sentiment is improving: 12.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

Unlock full insights