Customereye

BPP

Professional Certification & Skills • United Kingdomwww.bpp.com

Review data last updated .

Based on public reviews and response behavior.

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151 reviews over 1,219 days (about 3.8 per month). Busiest month: 15% of reviews. Languages: en 97%, unknown 2%, it 1%.

Overall Score

77/100
+12.5 vs. last month3.68 ★ average rating · 151 reviews
77/100 from 151 reviews over 14 months, moderate confidence.

Professional Certification & Skills average: score 69.8, rating 4.59 stars, reply rate 41.7%, over 1,324 ranked companies · benchmark 20 Oct 2026

Score

77.1

Industry average 69.8

7.3 above average

Rating

3.68

Industry average 4.59

0.91 below average

Reply rate

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Industry average 41.7%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#408of 1324 ranked in Professional Certification & Skills
Top 31% · Upper Halfup 136 from last month
#1 (best)#1324 (worst)
#406Peer
#407Peer
#408This company
#409Peer
#410Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

63% of reviews positive, 36% negative

63%
positive
  • Positive63%
  • Neutral1%
  • Negative36%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Communication
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Loyalty
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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