bonprix.

Apparel & Fashion • United Stateswww.bonprix.it

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

57/100

3.83 ★ average rating · 168 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#119of 330

Top 36% · Upper Half

#1 (best)#330 (worst)

#117Peer

#118Peer

#119This company

#120Peer

#121Peer

Overall Customer Sentiment

Above Average

39% of reviews positive, 60% negative

39%

positive

Positive39%
Neutral1%
Negative60%

Sentiment Balance

Covering July 2021 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 113 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2021.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

17.7%

Loyalty

14.9%

Product Quality

14.6%

Pricing

13.9%

Customer Support

11.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 17.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH64/100

64/100

signal score

•Built from a negative-review share of 60.1% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating

5★

55.4%

4★

16.7%

3★

3.6%

2★

4.2%

1★

20.2%

Based on 168 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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