Based on public reviews and response behavior.
100 reviews over 2,590 days (about 1.2 per month). Busiest month: 12% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Jewelry & Watches average: score 69.1, rating 4.45 stars, reply rate 35.5%, over 70 ranked companies · benchmark 16 Oct 2026
Score
94.5
Industry average 69.1
25.4 above average
Rating
4.89
Industry average 4.45
0.44 above average
Reply rate
—
Industry average 35.5%
not measured
Not ranked
no reviews in the last 12 months
95% of reviews positive, 5% negative
Covering July 2019 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 70 ranked companies in Jewelry & Watches (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 97% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 62 mentions with a sentiment score of 95.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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