Customereye

99 Bikes UK

Automotive & Mobilitywww.99bikes.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 985 days (about 3.1 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

61/100
4.01 ★ average rating · 100 reviews
61/100 from 100 reviews over 14 months, moderate confidence.

Automotive & Mobility average: score 61.2, rating 4.22 stars, reply rate 40.6%, over 1,412 ranked companies · benchmark 4 Oct 2026

Score

60.6

Industry average 61.2

0.6 below average

Rating

4.01

Industry average 4.22

0.21 below average

Reply rate

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Industry average 40.6%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#727of 1412 ranked in Automotive & Mobility
Top 51% · Mid Pack
#1 (best)#1412 (worst)
#725Peer
#726Peer
#727This company
#728Peer
#729Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Delivery Shipping
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Loyalty
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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