Customereye

Vytaliving

Supplements & Nutrition • United Kingdomvytaliving.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

60/100
+37.0 vs. last month4.42 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#114of 301
Top 38% · Upper Half
#1 (best)#301 (worst)
#112Peer
#113Peer
#114This company
#115Peer
#116Peer

Overall Customer Sentiment

Above Average

66% of reviews positive, 33% negative

66%
positive
  • Positive66%
  • Neutral1%
  • Negative33%

Sentiment Balance

Covering November 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
27.9%
Response Speed
18.2%
Customer Support
14.2%
Product Quality
9.4%
Onboarding
8.9%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Loyalty, making up 6.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH67/100
67/100
signal score
  • Built from a negative-review share of 50.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
77.5%
4
7.3%
3
3.7%
2
2.7%
1
8.8%

Based on 600 analyzed reviews. Sentiment is slipping: 83.2% of reviews in the last three months were positive, compared with 89.9% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis