Based on public reviews and response behavior.
100 reviews over 2,642 days (about 1.1 per month). Busiest month: 27% of reviews. Languages: en 100%.
Fraud & Illegal Services average: score 38.8, rating 2.45 stars, reply rate 16.2%, over 160 ranked companies · benchmark 12 Oct 2026
Score
20.1
Industry average 38.8
18.7 below average
Rating
1.06
Industry average 2.45
1.39 below average
Reply rate
—
Industry average 16.2%
not measured
Among ranked Fraud & Illegal Services companies
Only companies with enough recent, scoreable reviews are ranked.
23% of reviews positive, 74% negative
Covering January 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 160 ranked companies in Fraud & Illegal Services (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.507 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 20.1 sits in the bottom quarter of about 160 ranked Fraud & Illegal Services companies (25th percentile: 25, median: 38). The weakest topic and the reply rate are the two levers that move this score fastest.
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