Vanity Planet

Entertainment & Events • United Statesvanityplanet.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

3.05 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#161of 322

Top 50% · Upper Half

#1 (best)#322 (worst)

#159Peer

#160Peer

#161This company

#162Peer

#163Peer

Overall Customer Sentiment

Above Average

53% of reviews positive, 47% negative

53%

positive

Positive53%
Neutral1%
Negative47%

Sentiment Balance

Covering February 2023 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 568 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2023.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.6%

Customer Support

13.5%

Product Quality

13.1%

Communication

12.5%

Loyalty

11.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 20.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH77/100

77/100

signal score

•Built from a negative-review share of 42.0% across this company's analyzed reviews.
•17 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.0avg rating

5★

43.3%

4★

6.5%

3★

3.5%

2★

4.8%

1★

41.8%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 25.0% in the three months before that.

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