Based on public reviews and response behavior.
68 reviews over 791 days (about 2.6 per month). Busiest month: 35% of reviews. Languages: en 100%.
Media & Content average: score 60.8, rating 4.08 stars, reply rate 32.6%, over 1,069 ranked companies · benchmark 6 Oct 2026
Score
78.7
Industry average 60.8
17.9 above average
Rating
4.76
Industry average 4.08
0.68 above average
Reply rate
—
Industry average 32.6%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 12% negative
Covering September 2026 — 17 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.
Share of theme mentions
Themes extracted from 68 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,069 ranked companies in Media & Content (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 78.7 places the company in the top quarter of about 1,100 ranked Media & Content companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 53 mentions with a sentiment score of 90.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99