Customereye

Turtle Method™

Supplements & Nutrition • United Kingdomturtlemethod.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

73/100
4.61 ★ average rating · 560 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#20of 301
Top 7% · Top Tier
#1 (best)#301 (worst)
#18Peer
#19Peer
#20This company
#21Peer
#22Peer

Overall Customer Sentiment

Category Leader

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral0%
  • Negative10%

Sentiment Balance

Covering March 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 533 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
23.5%
Loyalty
18.9%
Product Quality
18.4%
Pricing
11.9%
Onboarding
8.0%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 3.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100
30/100
signal score
  • Built from a negative-review share of 11.0% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
85.7%
4
5.2%
3
0.5%
2
1.1%
1
7.5%

Based on 560 analyzed reviews. Sentiment is slipping: 25.0% of reviews in the last three months were positive, compared with 36.4% in the three months before that.

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