Based on public reviews and response behavior.
598 reviews over 431 days (about 42 per month). Busiest month: 10% of reviews.
Airlines & Aviation average: score 35.1, rating 2.28 stars, reply rate 9.3%, over 94 ranked companies · benchmark 6 Oct 2026
Score
30.0
Industry average 35.1
5.1 below average
Rating
1.29
Industry average 2.28
0.99 below average
Reply rate
—
Industry average 9.3%
not measured
Among ranked Airlines & Aviation companies
Only companies with enough recent, scoreable reviews are ranked.
16% of reviews positive, 84% negative
Covering October 2024 — 32 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 6% of reviews in this period, with 91% negative and 3% neutral.
Share of theme mentions
Themes extracted from 598 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 94 ranked companies in Airlines & Aviation (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Included in the full report
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