Customereye

Travel Smart Travel Fast

Travel & Hospitalitytravelsmarttravelfast.com

Review data last updated .

Based on public reviews and response behavior.

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169 reviews over 62 days (about 83 per month). Busiest month: 56% of reviews — one month dominates this sample. Languages: en 72%, es 8%, de 5%.

Overall Score

12/100
Short observation window (62 days)
−7.7 vs. last month1.19 ★ average rating · 169 reviews
12/100 from 169 reviews over 3 months, moderate confidence. trend not shown: window under six months. one month holds 56% of the reviews.

Travel & Hospitality average: score 55.5, rating 3.91 stars, reply rate 40.1%, over 250 ranked companies · benchmark 16 Sept 2026

Score12.2vs 55.543.3Rating1.19vs 3.912.72Reply ratevs 40.1%

Competitive Performance Rank

Among ranked Travel & Hospitality companies

#250of 250 ranked in Travel & Hospitality
Top 100% · Bottom Tier
#1 (best)#250 (worst)
#246Peer
#247Peer
#248Peer
#249Peer
#250This company

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

11% of reviews positive, 89% negative

11%
positive
  • Positive11%
  • Neutral0%
  • Negative89%

Sentiment Balance

Covering August 2026 — 50 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 4% of reviews in this period, with 96% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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