Based on public reviews and response behavior.
57 reviews over 699 days (about 2.5 per month). Busiest month: 14% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 63.1, rating 4.22 stars, reply rate 35.0%, over 3,191 ranked companies · benchmark 18 Oct 2026
Score
74.9
Industry average 63.1
11.8 above average
Rating
4.60
Industry average 4.22
0.38 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 12% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 33% negative and 33% neutral.
Share of theme mentions
Themes extracted from 57 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,191 ranked companies in General Retail & Marketplaces (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.323). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 74.9 places the company in the top quarter of about 3,200 ranked General Retail & Marketplaces companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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