Customereye

The ROOT Brands

Supplements & Nutrition • United Statestherootbrands.com

Review data last updated .

Based on public reviews and response behavior.

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991 reviews over 633 days (about 48 per month). Busiest month: 20% of reviews. Languages: en 61%, de 25%, unknown 9%.

Overall Score

88/100
+10.9 vs. last month4.61 ★ average rating · 991 reviews
88/100 from 991 reviews over 19 months, high confidence.

Supplements & Nutrition average: score 62.7, rating 4.43 stars, reply rate 45.3%, over 672 ranked companies · benchmark 4 Oct 2026

Score

87.8

Industry average 62.7

25.1 above average

Rating

4.61

Industry average 4.43

0.18 above average

Reply rate

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Industry average 45.3%

not measured

Competitive Performance Rank

Among ranked Supplements & Nutrition companies

#25of 672 ranked in Supplements & Nutrition
Top 4% · Top Tier
#1 (best)#672 (worst)
#23Peer
#24Peer
#25This company
#26Peer
#27Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

80% of reviews positive, 19% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative19%

Sentiment Balance

Covering February 2026 — 12 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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