Customereye

The Hotel Bed Company

Home & Livingthehotelbedcompany.com

Review data last updated .

Based on public reviews and response behavior.

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57 reviews over 1,330 days (about 1.3 per month). Busiest month: 18% of reviews. Languages: en 100%.

Overall Score

64/100
+25.0 vs. last month4.67 ★ average rating · 57 reviews
64/100 from 57 reviews over 9 months, limited confidence.

Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.8%, over 5,116 ranked companies · benchmark 15 Oct 2026

Score

63.7

Industry average 66.9

3.2 below average

Rating

4.67

Industry average 4.46

0.21 above average

Reply rate

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Industry average 45.8%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#3003of 5116 ranked in Home & Living
Top 59% · Mid Packup 1049 from last month
#1 (best)#5116 (worst)
#3001Peer
#3002Peer
#3003This company
#3004Peer
#3005Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

86% of reviews positive, 12% negative

86%
positive
  • Positive86%
  • Neutral2%
  • Negative12%

Sentiment Balance

Covering November 2025 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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