Based on public reviews and response behavior.
59 reviews over 2,099 days (about 0.9 per month). Busiest month: 10% of reviews. Languages: en 100%.
Food & Beverage average: score 62.4, rating 4.20 stars, reply rate 32.9%, over 2,957 ranked companies · benchmark 18 Oct 2026
Score
64.6
Industry average 62.4
2.2 above average
Rating
3.61
Industry average 4.20
0.59 below average
Reply rate
—
Industry average 32.9%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 36% negative
Covering October 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 59 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,957 ranked companies in Food & Beverage (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.781 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Customer Support" is the strongest recurring theme in the reviews: 36 mentions with a sentiment score of 71.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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