Customereye

The CBD Flower Shop

Supplements & Nutrition • United Kingdomthecbdflowershop.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

69/100
+11.2 vs. last month4.78 ★ average rating · 604 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#37of 301
Top 12% · Top Tier
#1 (best)#301 (worst)
#35Peer
#36Peer
#37This company
#38Peer
#39Peer

Overall Customer Sentiment

Category Leader

84% of reviews positive, 14% negative

84%
positive
  • Positive84%
  • Neutral2%
  • Negative14%

Sentiment Balance

Covering November 2024 — 35 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 3% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
23.5%
Delivery Shipping
20.4%
Loyalty
16.0%
Response Speed
14.1%
Customer Support
13.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW14/100
14/100
signal score
  • Built from a negative-review share of 14.1% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
91.6%
4
3.0%
3
0.7%
2
1.2%
1
3.6%

Based on 604 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 95.1% in the three months before that.

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