Customereye

Sweettreatsupply

Food & Beverage • Gridleysweettreatsupply.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
−16.7 vs. last month4.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#152of 551
Top 28% · Upper Half
#1 (best)#551 (worst)
#150Peer
#151Peer
#152This company
#153Peer
#154Peer

Overall Customer Sentiment

Above Average

79% of reviews positive, 18% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative18%

Sentiment Balance

Covering June 2018 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2018.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
26.1%
Response Speed
19.3%
Product Quality
16.8%
Loyalty
12.3%
Customer Support
8.3%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100
35/100
signal score
  • Built from a negative-review share of 20.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
92.3%
4
4.5%
3
1.0%
2
1.0%
1
1.2%

Based on 600 analyzed reviews. Sentiment is slipping: 50.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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