Branded Surveys

Paid Surveys & Rewards • United Statessurveys.gobranded.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

74/100

3.94 ★ average rating · 2,350 reviews

Competitive Performance Rank

Among fully-analyzed Paid Surveys & Rewards companies

#2of 67

Top 3% · Top Tier

#1 (best)#67 (worst)

#1Peer

#2This company

#3Peer

#4Peer

#5Peer

Overall Customer Sentiment

Category Leader

60% of reviews positive, 37% negative

60%

positive

Positive60%
Neutral3%
Negative37%

Sentiment Balance

Covering August 2026 — 17 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 59% of reviews in this period, with 35% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 2,345 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

19.0%

Onboarding

16.7%

Pricing

13.3%

Product Quality

12.3%

Loyalty

10.2%

Most feedback concerns Response Speed.

The most common complaint theme is Response Speed, making up 19.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH57/100

57/100

signal score

•Built from a negative-review share of 37.4% across this company's analyzed reviews.
•11 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

56.3%

4★

15.2%

3★

9.1%

2★

5.3%

1★

14.1%

Based on 2,350 analyzed reviews. Sentiment is holding steady: 85.0% of reviews in the last three months were positive, compared with 82.8% in the three months before that.

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