Based on public reviews and response behavior.
51 reviews over 3,041 days (about 0.5 per month). Busiest month: 10% of reviews. Languages: en 100%.
Home & Living average: score 67.5, rating 4.45 stars, reply rate 45.0%, over 5,957 ranked companies · benchmark 17 Oct 2026
Score
60.0
Industry average 67.5
7.5 below average
Rating
4.76
Industry average 4.45
0.31 above average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
90% of reviews positive, 10% negative
Covering October 2023 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 51 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,957 ranked companies in Home & Living (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 12% of reviews against an industry average of 45%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 38 mentions with a sentiment score of 88.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
