Customereye

Sunnyflowerdelivery

Home & Living • United Statessunnyflowerdelivery.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

41/100
+3.4 vs. last month3.38 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#608of 675
Top 90% · Bottom Tier
#1 (best)#675 (worst)
#606Peer
#607Peer
#608This company
#609Peer
#610Peer

Overall Customer Sentiment

Below Average

60% of reviews positive, 39% negative

60%
positive
  • Positive60%
  • Neutral2%
  • Negative39%

Sentiment Balance

Covering December 2024 — 15 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 33% negative and 7% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
30.7%
Customer Support
11.4%
Loyalty
10.4%
Communication
9.1%
Pricing
8.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 30.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH78/100
78/100
signal score
  • Built from a negative-review share of 42.7% across this company's analyzed reviews.
  • 18 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.4avg rating
5
50.8%
4
9.3%
3
2.3%
2
2.3%
1
35.2%

Based on 600 analyzed reviews. Sentiment is slipping: 52.3% of reviews in the last three months were positive, compared with 65.8% in the three months before that.

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