Based on public reviews and response behavior.
100 reviews over 972 days (about 3.1 per month). Busiest month: 8% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 60.9, rating 4.30 stars, reply rate 32.8%, over 1,308 ranked companies · benchmark 18 Oct 2026
Score
55.7
Industry average 60.9
5.2 below average
Rating
3.05
Industry average 4.30
1.25 below average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
50% of reviews positive, 49% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,308 ranked companies in Auto Parts & Accessories (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.124 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.172). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
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