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Tech & Electronics • United Statesstacksocial.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

−3.8 vs. last month3.38 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#54of 127

Top 43% · Upper Half

#1 (best)#127 (worst)

#52Peer

#53Peer

#54This company

#55Peer

#56Peer

Overall Customer Sentiment

Above Average

55% of reviews positive, 44% negative

55%

positive

Positive55%
Neutral1%
Negative44%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

15.3%

Communication

13.2%

Pricing

12.7%

Product Quality

11.3%

Loyalty

10.3%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 15.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH71/100

71/100

signal score

•Built from a negative-review share of 49.7% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.4avg rating

5★

47.8%

4★

10.7%

3★

6.2%

2★

2.8%

1★

32.5%

Based on 600 analyzed reviews. Sentiment is slipping: 41.4% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

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