Based on public reviews and response behavior.
155 reviews over 380 days (about 12 per month). Busiest month: 60% of reviews — one month dominates this sample. Languages: en 100%.
Gambling & Betting average: score 57.1, rating 3.47 stars, reply rate 42.0%, over 375 ranked companies · benchmark 6 Oct 2026
Score
71.5
Industry average 57.1
14.4 above average
Rating
3.96
Industry average 3.47
0.49 above average
Reply rate
—
Industry average 42.0%
not measured
Among ranked Gambling & Betting companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 20% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 155 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 375 ranked companies in Gambling & Betting (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.187 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 71.5 places the company in the top quarter of about 400 ranked Gambling & Betting companies (75th percentile: 71). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
