Based on public reviews and response behavior.
129 reviews over 371 days (about 11 per month). Busiest month: 12% of reviews. Languages: en 98%, es 2%.
Gambling & Betting average: score 57.1, rating 3.47 stars, reply rate 42.0%, over 375 ranked companies · benchmark 6 Oct 2026
Score
66.0
Industry average 57.1
8.9 above average
Rating
3.09
Industry average 3.47
0.38 below average
Reply rate
—
Industry average 42.0%
not measured
Among ranked Gambling & Betting companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 32% negative
Covering September 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.
Share of theme mentions
Themes extracted from 129 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 375 ranked companies in Gambling & Betting (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 42%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 66 mentions with a sentiment score of 79.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
