Customereye

BetMGM UK

Gambling & Bettingbetmgm.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 19 days (about 320 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%, pl 1%.

Overall Score

66/100
Short observation window (19 days)
3.74 ★ average rating · 200 reviews
66/100 from 200 reviews over 1 months, moderate confidence. trend not shown: window under six months. one month holds 100% of the reviews.

Gambling & Betting average: score 57.1, rating 3.47 stars, reply rate 42.0%, over 375 ranked companies · benchmark 6 Oct 2026

Score

65.8

Industry average 57.1

8.7 above average

Rating

3.74

Industry average 3.47

0.27 above average

Reply rate

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Industry average 42.0%

not measured

Competitive Performance Rank

Among ranked Gambling & Betting companies

#123of 375 ranked in Gambling & Betting
Top 33% · Upper Half
#1 (best)#375 (worst)
#121Peer
#122Peer
#123This company
#124Peer
#125Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

73% of reviews positive, 26% negative

73%
positive
  • Positive73%
  • Neutral0%
  • Negative26%

Sentiment Balance

Covering September 2026 — 199 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 26% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
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Response Speed
Hidden
Onboarding
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Pricing
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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