Based on public reviews and response behavior.
54 reviews over 1,394 days (about 1.2 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 100%.
Apparel & Fashion average: score 64.0, rating 4.25 stars, reply rate 36.5%, over 3,049 ranked companies · benchmark 18 Oct 2026
Score
57.9
Industry average 64.0
6.1 below average
Rating
4.91
Industry average 4.25
0.66 above average
Reply rate
—
Industry average 36.5%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
91% of reviews positive, 9% negative
Covering May 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 54 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,049 ranked companies in Apparel & Fashion (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 2% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 34 mentions with a sentiment score of 86.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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