Customereye

Silencer Shop

Firearms & Tactical • United Statessilencershop.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
−1.7 vs. last month4.87 ★ average rating · 2,000 reviews

Competitive Performance Rank

Among fully-analyzed Firearms & Tactical companies

#42of 61
Top 69% · Mid Pack
#1 (best)#61 (worst)
#40Peer
#41Peer
#42This company
#43Peer
#44Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering July 2026 — 1,020 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 21% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 2,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
35.3%
Customer Support
15.5%
Response Speed
15.2%
Product Quality
12.7%
Loyalty
8.3%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100
20/100
signal score
  • Built from a negative-review share of 20.2% across this company's analyzed reviews.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
92.3%
4
4.4%
3
1.7%
2
0.9%
1
0.8%

Based on 2,000 analyzed reviews.

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