Based on public reviews and response behavior.
100 reviews over 1,990 days (about 1.5 per month). Busiest month: 8% of reviews. Languages: en 100%.
Gaming & Esports average: score 57.1, rating 4.02 stars, reply rate 26.3%, over 1,228 ranked companies · benchmark 19 Oct 2026
Score
65.8
Industry average 57.1
8.7 above average
Rating
4.63
Industry average 4.02
0.61 above average
Reply rate
—
Industry average 26.3%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
90% of reviews positive, 10% negative
Covering March 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,228 ranked companies in Gaming & Esports (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.387). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 80 mentions with a sentiment score of 89.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99