Based on public reviews and response behavior.
100 reviews over 692 days (about 4.4 per month). Busiest month: 14% of reviews. Languages: en 100%.
Home & Living average: score 66.1, rating 4.44 stars, reply rate 47.5%, over 3,746 ranked companies · benchmark 7 Oct 2026
Score
87.0
Industry average 66.1
20.9 above average
Rating
4.39
Industry average 4.44
0.05 below average
Reply rate
—
Industry average 47.5%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 20% negative
Covering December 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,746 ranked companies in Home & Living (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.209 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 87.0 places the company in the top quarter of about 3,700 ranked Home & Living companies (75th percentile: 76). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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