Based on public reviews and response behavior.
74 reviews over 2,069 days (about 1.1 per month). Busiest month: 37% of reviews. Languages: en 100%.
Sporting Goods & Equipment average: score 60.8, rating 4.19 stars, reply rate 25.0%, over 148 ranked companies · benchmark 7 Oct 2026
Score
58.3
Industry average 60.8
2.5 below average
Rating
4.53
Industry average 4.19
0.34 above average
Reply rate
—
Industry average 25.0%
not measured
Among ranked Sporting Goods & Equipment companies
Only companies with enough recent, scoreable reviews are ranked.
91% of reviews positive, 10% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 74 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 148 ranked companies in Sporting Goods & Equipment (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 3% of reviews against an industry average of 25%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 67 mentions with a sentiment score of 88.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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