Royal Vapes

Vaping & Smoking Alternatives • United Kingdomroyalvapes.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

66/100

−9.8 vs. last month4.56 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Vaping & Smoking Alternatives companies

#25of 173

Top 14% · Top Tier

#1 (best)#173 (worst)

#23Peer

#24Peer

#25This company

#26Peer

#27Peer

Overall Customer Sentiment

Category Leader

79% of reviews positive, 19% negative

79%

positive

Positive79%
Neutral2%
Negative19%

Sentiment Balance

Covering December 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 22% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.4%

Product Quality

16.2%

Customer Support

15.0%

Response Speed

14.6%

Loyalty

14.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 2.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH49/100

49/100

signal score

•Built from a negative-review share of 41.0% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

84.3%

4★

4.2%

3★

2.3%

2★

1.2%

1★

8.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.0% of reviews in the last three months were positive, compared with 94.4% in the three months before that.

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