Based on public reviews and response behavior.
93 reviews over 3,122 days (about 0.9 per month). Busiest month: 4% of reviews. Languages: en 100%.
Healthcare & Medical average: score 64.2, rating 4.34 stars, reply rate 44.3%, over 3,067 ranked companies · benchmark 10 Oct 2026
Score
71.1
Industry average 64.2
6.9 above average
Rating
3.97
Industry average 4.34
0.37 below average
Reply rate
—
Industry average 44.3%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 22% negative
Covering November 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 93 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,067 ranked companies in Healthcare & Medical (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 29% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 74 mentions with a sentiment score of 78.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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