Based on public reviews and response behavior.
79 reviews over 130 days (about 19 per month). Busiest month: 53% of reviews — one month dominates this sample. Languages: en 100%.
Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.8%, over 5,116 ranked companies · benchmark 15 Oct 2026
Score
15.1
Industry average 66.9
51.8 below average
Rating
1.08
Industry average 4.46
3.38 below average
Reply rate
—
Industry average 45.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
15% of reviews positive, 82% negative
Covering March 2026 — 19 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 16% of reviews in this period, with 79% negative and 5% neutral.
Based on 4 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 79 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,116 ranked companies in Home & Living (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.730 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.191). Review the worst months in the trend data to identify specific operational or product issues.
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