Based on public reviews and response behavior.
611 reviews.
Finance & Insurance average: score 63.3, rating 4.27 stars, reply rate 49.1%, over 2,137 ranked companies · benchmark 8 Oct 2026
Score
55.1
Industry average 63.3
8.1 below average
Rating
3.75
Industry average 4.27
0.52 below average
Reply rate
—
Industry average 49.1%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 42% negative
Covering November 2024 — 70 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 31% negative and 4% neutral.
Share of theme mentions
Themes extracted from 611 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,137 ranked companies in Finance & Insurance (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.189). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 0% of reviews against an industry average of 49%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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