Customereye

Pro-Line Direct

Construction & Industrialprolinedirect.co.uk

Review data last updated .

Based on public reviews and response behavior.

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76 reviews over 882 days (about 2.6 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

65/100
4.12 ★ average rating · 76 reviews
65/100 from 76 reviews over 14 months, limited confidence.

Construction & Industrial average: score 66.0, rating 4.56 stars, reply rate 45.4%, over 1,919 ranked companies · benchmark 10 Oct 2026

Score

64.6

Industry average 66.0

1.4 below average

Rating

4.12

Industry average 4.56

0.44 below average

Reply rate

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Industry average 45.4%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#1037of 1919 ranked in Construction & Industrial
Top 54% · Mid Pack
#1 (best)#1919 (worst)
#1035Peer
#1036Peer
#1037This company
#1038Peer
#1039Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 22% negative

78%
positive
  • Positive78%
  • Neutral0%
  • Negative22%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Product Quality
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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