Customereye

ProCSGOaccounts

Gaming & Esports • United Statesprocsgoaccounts.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

68/100
4.77 ★ average rating · 398 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#18of 259
Top 7% · Top Tier
#1 (best)#259 (worst)
#16Peer
#17Peer
#18This company
#19Peer
#20Peer

Overall Customer Sentiment

Category Leader

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering November 2023 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 390 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2023.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
27.7%
Response Speed
23.2%
Product Quality
11.2%
Delivery Shipping
9.3%
Loyalty
9.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100
39/100
signal score
  • Built from a negative-review share of 37.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
91.0%
4
3.8%
3
0.8%
2
0.3%
1
4.3%

Based on 398 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis