Customereye

Priceless Car Rental

Automotive & Mobility • United Statespricelesscarrental.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

23/100
−27.3 vs. last month2.00 ★ average rating · 608 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#262of 265
Top 99% · Bottom Tier
#1 (best)#265 (worst)
#260Peer
#261Peer
#262This company
#263Peer
#264Peer

Overall Customer Sentiment

Below Average

26% of reviews positive, 74% negative

26%
positive
  • Positive26%
  • Neutral1%
  • Negative74%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 601 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing
23.6%
Customer Support
15.7%
Loyalty
15.5%
Response Speed
11.1%
Product Quality
9.9%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 23.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH100/100
100/100
signal score
  • •Built from a negative-review share of 73.7% across this company's analyzed reviews.
  • •23 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.0avg rating
5★
16.8%
4★
5.1%
3★
4.9%
2★
7.9%
1★
65.3%

Based on 608 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 6.9% in the three months before that.

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