Customereye

Portugal Online

Flight & Hotel Bookingportugalonline.com

Review data last updated .

Based on public reviews and response behavior.

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53 reviews over 4,066 days (about 0.4 per month). Busiest month: 17% of reviews. Languages: en 96%, fa 2%, pt 2%.

Overall Score

70/100
4.89 ★ average rating · 53 reviews
70/100 from 53 reviews over 4 months, limited confidence.

Flight & Hotel Booking average: score 66.3, rating 4.29 stars, reply rate 42.1%, over 1,798 ranked companies · benchmark 16 Oct 2026

Score

70.3

Industry average 66.3

4.0 above average

Rating

4.89

Industry average 4.29

0.60 above average

Reply rate

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Industry average 42.1%

not measured

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#843of 1798 ranked in Flight & Hotel Booking
Top 47% · Upper Half
#1 (best)#1798 (worst)
#841Peer
#842Peer
#843This company
#844Peer
#845Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

98% of reviews positive, 2% negative

98%
positive
  • Positive98%
  • Neutral0%
  • Negative2%

Sentiment Balance

Covering March 2026 — 9 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
Hidden
Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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