Pellpax

Firearms & Tactical • United Kingdompellpax.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

57/100

+12.0 vs. last month4.91 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Firearms & Tactical companies

#19of 61

Top 31% · Upper Half

#1 (best)#61 (worst)

#17Peer

#18Peer

#19This company

#20Peer

#21Peer

Overall Customer Sentiment

Above Average

90% of reviews positive, 9% negative

90%

positive

Positive90%
Neutral1%
Negative9%

Sentiment Balance

Covering December 2024 — 227 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 7% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.4%

Product Quality

17.2%

Delivery Shipping

16.8%

Loyalty

14.6%

Pricing

9.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100

11/100

signal score

•Built from a negative-review share of 10.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

96.3%

4★

1.7%

3★

0.3%

2★

0.3%

1★

1.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.2% of reviews in the last three months were positive, compared with 99.1% in the three months before that.

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