Customereye

PCVW Ltd

Jobs & Recruitment • United Kingdompcvw.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

74/100
4.85 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#6of 78
Top 8% · Top Tier
#1 (best)#78 (worst)
#4Peer
#5Peer
#6This company
#7Peer
#8Peer

Overall Customer Sentiment

Category Leader

95% of reviews positive, 4% negative

95%
positive
  • Positive95%
  • Neutral1%
  • Negative4%

Sentiment Balance

Covering June 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 565 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
24.9%
Loyalty
18.4%
Product Quality
17.8%
Communication
9.3%
Pricing
7.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW0/100
0/100
signal score
  • Built from a negative-review share of 7.3% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
91.7%
4
4.3%
3
2.2%
2
1.3%
1
0.5%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 88.9% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis