Based on public reviews and response behavior.
95 reviews over 2,122 days (about 1.4 per month). Busiest month: 18% of reviews. Languages: en 100%.
Apparel & Fashion average: score 63.5, rating 4.26 stars, reply rate 38.3%, over 2,186 ranked companies · benchmark 12 Oct 2026
Score
53.9
Industry average 63.5
9.6 below average
Rating
4.27
Industry average 4.26
in line with average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 17% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes extracted from 95 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,186 ranked companies in Apparel & Fashion (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.486 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.214). Review the worst months in the trend data to identify specific operational or product issues.
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