Based on public reviews and response behavior.
198 reviews over 278 days (about 22 per month). Busiest month: 45% of reviews. Languages: en 94%, fr 4%, unknown 2%.
Printing & Signage average: score 66.0, rating 4.63 stars, reply rate 37.9%, over 829 ranked companies · benchmark 8 Oct 2026
Score
65.0
Industry average 66.0
1.0 below average
Rating
3.46
Industry average 4.63
1.17 below average
Reply rate
—
Industry average 37.9%
not measured
Among ranked Printing & Signage companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 37% negative
Covering September 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes extracted from 198 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 829 ranked companies in Printing & Signage (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.155 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Product Quality" is the strongest recurring theme in the reviews: 111 mentions with a sentiment score of 78.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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