Based on public reviews and response behavior.
200 reviews over 142 days (about 43 per month). Busiest month: 27% of reviews. Languages: en 93%, de 2%, fr 2%.
Tech & Electronics average: score 59.5, rating 4.12 stars, reply rate 28.0%, over 1,068 ranked companies · benchmark 20 Oct 2026
Score
45.4
Industry average 59.5
14.1 below average
Rating
4.01
Industry average 4.12
0.11 below average
Reply rate
—
Industry average 28.0%
not measured
Among ranked Tech & Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 31% negative
Covering September 2026 — 36 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 53% negative and 3% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,068 ranked companies in Tech & Electronics (benchmark 20 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.309 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.527). Review the worst months in the trend data to identify specific operational or product issues.
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